Frequently Asked Questions
Ice Sculptures
1. How long will the ice sculpture last?
The ice sculptures generally last from 2 - 4 hours without losing too much definition, and much longer before they completely disappear. This all depends on the ambient temperature of the room and the size of the sculpture. The larger they are, the longer they last.2. Where does the melted ice go?
The ice sculpture is delivered and set up completely in an attractive, purpose made ice tray. The tray has a drainage pipe which falls down the back of the table into a drainage bucket (all of which we provide). The bucket just needs to be checked every so often and emptied if need be.3. When will the ice sculpture be set up?
We will deliver the ice sculpture and place it in position approximately 30-60 mins before the requested time of display. A discount is offered if your venue is prepared to accept the ice sculpture up to 4 days prior to the event, store and position it on the day. Please see our terms and conditions for cost.4. Where can the ice sculpture be placed?
Wherever the ice sculpture is, it will look fabulous, but there are a number of ideal positions we can suggest: the main entrance area, on a staircase landing, on the buffet table, either side of the top table, by the cake or in the center of the room. A suitable, clothed sturdy table needs to be provided that is able to hold up to 140kg in weight. A trestle table or one with a centre leg is not suitable.5. What about colours and lighting?
We can colour the ice for you at no extra cost and up-lighting is provided by small LED lights. In addition, Back Lighting, Display Snow and Display Ivy is available, please call us for prices.6. How much notice is needed to order?
Ideally we would like as much notice as possible, and at least 4 weeks, but do call if your event is any nearer and we will try and help.7. How do I order and pay?
To order, either fill out the enquiry form and we will call you, or give us a call or email and we will send you a booking form. A Booking Fee/Deposit of 50% of the value of the booking is required at the point of order, then we will invoice you 6 weeks prior to the event and the balance is due 4 weeks prior.If you have any questions that haven't been answered here, then just give us a call or email.